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Principles of Information Systems
Quiz 2: Information Systems in Organizations
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Question 61
Short Answer
_____ is a set of major understandings and assumptions shared by a group, such as within an ethic group or country.
Question 62
Short Answer
The _____ strategy for competitive advantage involves producing a variety of products, giving customers more choices, or delivering higher quality products and services.
Question 63
Short Answer
In the technology acceptance model (TAM), _____ is defined as the degree to which individuals believe that use of the system will improve their performance.
Question 64
Short Answer
A process cannot produce more than _____ defects per million opportunities to achieve Six Sigma.
Question 65
Short Answer
_____ is a process for testing skills and knowledge, which results in a statement by the certifying authority that confirms an individual is capable of performing particular tasks. ​
Question 66
Short Answer
​_____ design and set up databases to meet an organization's needs.
Question 67
Short Answer
The radical redesign of business processes, organizational structures, information systems, and values of an organization to achieve a breakthrough in business results is known as _____.
Question 68
Short Answer
_____ is a long-term business arrangement in which a company contracts for services with an outside organization that has expertise in providing a specific function.
Question 69
Short Answer
A(n) _____ is a professional in a developmental group of an information systems department who assists in choosing and configuring hardware and software, matching technology to users' needs, monitoring and testing the system in operation, and troubleshooting problems after implementation.
Question 70
Short Answer
The _____ group of a typical information systems organization is responsible for the day-to-day running of IS hardware to process the organization's information systems workload.
Question 71
Short Answer
_____ is a philosophy that considers using resources for any purpose other than to create value for the customer to be wasteful and therefore a target for elimination.
Question 72
Short Answer
The _____ specifies the factors that can lead to better attitudes about use of a new information system, along with its higher acceptance and usage.
Question 73
Short Answer
_____ convert a program design developed by a systems analyst or software developer into one of many computer languages.
Question 74
Short Answer
Porter's _____ model is a widely accepted model that identifies the key factors that can lead to attainment of competitive advantage.
Question 75
Short Answer
_____ is a theory that proposes that every organizational system is made up of four main components-people, tasks, structure, and technology-with an interaction among the four components so that any change in one of these elements will necessitate a change in the other three elements.
Question 76
Short Answer
A(n) _____ is a significant and ideally long-term benefit to a company over its competition and can result in higher-quality products, better?customer service, and lower costs.
Question 77
Short Answer
The _____ group of a typical information systems organization provides customer service for the employees, customers, and business partners who rely on the firm's information systems and service to accomplish their work.