Question 1

Purchasing uses information from the _____ to place purchase orders for raw materials with qualified suppliers.
A) sales and operations plan
B) materials requirement plan
C) detailed scheduling plan
D) sales ordering plan

Accepted Answer

Purchasing relies on the information from the materials requirement plan (MRP) to determine the raw materials needed for production and place purchase orders with qualified suppliers. The sales and operations plan provides a long-term forecast of demand and production, the detailed scheduling plan breaks down production into specific tasks and schedules, and the sales ordering plan is focused on the customer's order and delivery requirements.

Question 2

Payroll transactions and billing are typically done via _____.
A) grid processing
B) online transaction processing (OLTP)
C) online analytical processing (OLAP)
D) batch processing

Accepted Answer

The answer of Payroll transactions and billing are typically done...

Question 3

Which of the following statements is true of product lifecycle management (PLM) software?
A) It distributes data only to the employees of an organization.
B) It provides documents required for FDA and environmental compliance.
C) It secures data so that changes cannot be made early in the product design process.
D) It is frequently employed by non-manufacturing organizations.

Accepted Answer

PLM software provides documents required for FDA and environmental compliance, among other things such as managing product data, design, and development. Option A is not true as PLM software can be used to share data accessibly within an organization. Option C is not true as PLM software allows for changes in the product design process. Option D is not true as PLM software is frequently employed by manufacturing organizations.

Question 4

In a transaction processing system (TPS), a(n) _____ must track the flow of data related to all the cash flows that affect an organization.

Accepted Answer

The answer of In a transaction processing system (TPS), a(n)...

Question 5

A customer relationship management (CRM) system helps a company in managing ______.
A) material sourcing and procurement
B) product development and manufacturing
C) distribution and accounting
D) human resources and finance

Accepted Answer

A CRM system helps a company manage its relationships with customers, including tracking and organizing customer interactions, analyzing customer data, and managing marketing and sales campaigns. It does not typically involve material sourcing and procurement, product development and manufacturing, or human resources and finance. Therefore, choice C, distribution and accounting, is the most appropriate answer.

Question 6

In a manufacturing enterprise resource planning (ERP) system, _____ refines a production plan by determining the amount of weekly or daily production needed to meet the demand for individual products.
A) sales forecasting
B) sales and operations plan
C) detailed scheduling
D) demand management

Accepted Answer

The answer of In a manufacturing enterprise resource planning (ERP)...

Question 7

Many business application software vendors are pushing the use of _____ for small and medium-sized enterprise (SME) to help customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs.
A) hosted software model
B) an enterprise resource planning (ERP) system
C) open source code
D) a customer relationship management (CRM) system

Accepted Answer

Hosted software model, also known as software as a service (SaaS), is a delivery model in which the software application and associated data are hosted on a vendor's server and accessed remotely by customers via the internet. This model allows SMEs to avoid the high upfront costs associated with purchasing and installing software on their own servers and also eliminates the need to hire IT staff to manage and maintain the software. Hosted software model allows SMEs to acquire and use new technology while minimizing complexity and costs.

Question 8

Which of these is an advantage of the hosted software model?
A) Consistent reliability
B) Data security
C) Faster system start-up
​
D) Increased total cost of ownership
​

Accepted Answer

Faster system start-up is an advantage of the hosted software model as the software is already installed and configured on the provider's server, eliminating the need for customers to set up and configure the system themselves. Consistent reliability and data security can be advantages of both the hosted and non-hosted software models, depending on various factors such as the quality of the provider's infrastructure and the level of control the customer has over the data. Increased total cost of ownership is not an advantage and is actually a disadvantage of the hosted software model as it often involves ongoing subscription or usage fees.

Question 9

_____ is the use of software to analyze the robustness and performance of components and assemblies.

Accepted Answer

The answer of _____ is the use of software to...

Question 10

_____ is the use of software to assist in the creation, analysis, and modification of the design of a component or product.
A) Computer-aided design
B) Software-aided design
C) Application-aided design
D) Program-aided design

Accepted Answer

Computer-aided design (CAD) is the use of software to assist in the creation, analysis, and modification of the design of a component or product. The other options are not commonly used terms.

Question 11

A key feature of an enterprise system is that:
A) it helps a business function isolate information other functions and other levels of management.
B) it is exclusive to small and medium-sized enterprises (SMEs).
C) it employs a database of key operational and planning data that can be shared by all.
D) it is only used by large organizations.

Accepted Answer

An enterprise system is designed to employ a database of key operational and planning data that can be shared by all the functions and levels of management within an organization. This allows for better coordination and communication between departments and better decision-making capabilities based on shared information. It is not exclusive to small or medium-sized enterprises, and is used by organizations of all sizes. Option A is incorrect as enterprise systems are designed to facilitate the sharing of information between different functions and levels of management. Option D is incorrect as enterprise systems are used by organizations of all sizes, not just large organizations.

Question 12

In the context of enterprise resource planning (ERP) systems, the most efficient and effective ways to complete a business process are called _____.
A) current approaches
B) streamlined processes
C) best practices
D) process improvements

Accepted Answer

Best practices refer to the most efficient and effective ways to complete a business process within an ERP system. These are established methods that have been proven to work well and are commonly followed by companies to achieve optimal results.

Question 13

According to the classification of enterprise resource planning (ERP) vendors, _____ vendors target medium-sized firms with annual revenues in the $50 million to $1 billion range operating out of one or more locations.
A) Tier III
B) Tier II
C) Tier IV
D) Tier I

Accepted Answer

Tier II vendors target medium-sized firms with annual revenues in the $50 million to $1 billion range operating out of one or more locations.

Question 14

In a transaction processing system (TPS), the _____ system is sometimes referred to as the lifeblood of an organization.

Accepted Answer

The answer of In a transaction processing system (TPS), the...

Question 15

Many organizations employ _____, which capture and process the detailed data necessary to update records about the fundamental business operations of an organization.

Accepted Answer

The answer of Many organizations employ _____, which capture and...

Question 16

With _____, transactions are accumulated for as long as necessary to meet the needs of the users of a system.

Accepted Answer

The answer of With _____, transactions are accumulated for as...

Question 17

_____includes the planning, executing, and controlling of all activities involved in raw material sourcing and procurement, converting raw materials to finished products, and the warehousing and delivering finished product to customers.
A) Maintenance, repair and operations (MRO)
B) Materials requirement planning (MRP)
C) Customer relationship management (CRM)
D) Supply chain management (SCM)

Accepted Answer

The definition provided in the question matches the definition of supply chain management (SCM). SCM involves all activities related to the movement and storage of raw materials, work-in-progress inventory, and finished goods inventory from point of origin to point of consumption. MRO is focused on the maintenance and repair of equipment and facilities, while MRP is a planning system for manufacturing operations. CRM is focused on managing customer interactions and relationships.

Question 18

Which of the following can help avoid common causes for failed enterprise system implementations?
A) Keeping the scope of a project fluid so changes can be easily incorporated
B) Minimizing the time and money spent on training people
C) Defining metrics to assess the progress of a project
D) Making a fast transition from the old way of doing things to the new system and new processes

Accepted Answer

Defining metrics to assess the progress of a project can help identify any issues or potential failures early on, allowing for corrective action to be taken. Keeping the scope of a project fluid may lead to scope creep and increase the likelihood of project failure. Minimizing the time and money spent on training people may result in a lack of competence with the new system, leading to errors and frustration. Making a fast transition may result in important steps being missed, leading to errors and inefficiencies.

Question 19

Manufacturing enterprise resource planning (ERP) systems follow a systemic process for developing a production plan that starts with _______ to develop an estimate of future customer demand.
A) cash flow forecasting
B) demand planning
C) inventory control
D) sales forecasting

Accepted Answer

Manufacturing ERP systems start the production planning process by using sales forecasting to estimate future customer demand.

Question 20

_____ involves reentering data that was not typed or scanned correctly.
A) Data editing
B) Data correction
C) Data manipulation
D) Data encryption

Accepted Answer

Data correction involves reentering data that was not typed or scanned correctly. Data editing involves making changes to existing data, data manipulation involves changing the structure or format of data, and data encryption involves encoding data to protect it from unauthorized access.

Quiz 9: Enterprise Systems

Purchasing uses information from the _____ to place purchase orders for raw materials with qualified suppliers.

Payroll transactions and billing are typically done via _____.

Which of the following statements is true of product lifecycle management (PLM) software?

In a transaction processing system (TPS), a(n) _____ must track the flow of data related to all the cash flows that affect an organization.

A customer relationship management (CRM) system helps a company in managing ______.

In a manufacturing enterprise resource planning (ERP) system, _____ refines a production plan by determining the amount of weekly or daily production needed to meet the demand for individual products.

Many business application software vendors are pushing the use of _____ for small and medium-sized enterprise (SME) to help customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs.

Which of these is an advantage of the hosted software model?

_____ is the use of software to analyze the robustness and performance of components and assemblies.

_____ is the use of software to assist in the creation, analysis, and modification of the design of a component or product.

A key feature of an enterprise system is that:

In the context of enterprise resource planning (ERP) systems, the most efficient and effective ways to complete a business process are called _____.

According to the classification of enterprise resource planning (ERP) vendors, _____ vendors target medium-sized firms with annual revenues in the $50 million to $1 billion range operating out of one or more locations.

In a transaction processing system (TPS), the _____ system is sometimes referred to as the lifeblood of an organization.

Many organizations employ _____, which capture and process the detailed data necessary to update records about the fundamental business operations of an organization.

With _____, transactions are accumulated for as long as necessary to meet the needs of the users of a system.

_____includes the planning, executing, and controlling of all activities involved in raw material sourcing and procurement, converting raw materials to finished products, and the warehousing and delivering finished product to customers.

Which of the following can help avoid common causes for failed enterprise system implementations?

Manufacturing enterprise resource planning (ERP) systems follow a systemic process for developing a production plan that starts with _______ to develop an estimate of future customer demand.

_____ involves reentering data that was not typed or scanned correctly.