The Hawthorne effect shows
A) the importance of quality control circles.
B) that middle managers are affected by the satisfaction and dissatisfaction of the workers they supervise.
C) attention and recognition can enhance worker productivity and motivation.
D) trade-offs have to be made between productivity and quality of work life.

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the motivation and productivity increase that comes from attention and recognition given to workers. Therefore, the correct choice is C, as it captures the essence of the Hawthorne effect. A, B, and D are incorrect as they do not accurately reflect the Hawthorne effect.

The Hawthorne Effect Shows