____ means that managers who are able to maintain balance and keep themselves motivated can serve as positive role models to help motivate and inspire those around them.
A) Social pattern recognition
B) Emotional contagion
C) Emotional competence
D) Relationship management

Question

Quizplus · Accepted Answer

Emotional contagion is the phenomenon where emotions can be transferred from one person to another, often unconsciously. When managers maintain balance and motivation, their positive emotional state can influence and inspire their team members through emotional contagion.

____ Means That Managers Who Are Able to Maintain Balance