Many people wanting to change can spend a significant amount of time, even many years, in precontemplation.
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Q5: Managers need a systematic checklist to follow
Q6: Changing the behavior of people is just
Q7: People have to _ and emotionally let
Q8: What is/are the key(s) to changing thinking
Q9: Rather than looking at a situation from
Q11: Employees might worry that a change in
Q12: What does a new beginning mean?
A) People
Q13: One of your most important challenges as
Q14: A manager can help an employee accept
Q15: Managers who try to bypass the first
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