__________ levels of service quality are more likely to lead to __________ levels of sport involvement.

Question

Quizplus · Accepted Answer

High levels of service quality are more likely to lead to high levels of sport involvement as customers are more satisfied with the service they receive, leading to a greater likelihood of returning and increased loyalty to the sport or activity. Low levels of service quality are less likely to engage customers and may even discourage them from participating in the future.

__________ Levels of Service Quality Are More Likely to Lead