Question 1

_____ refers to a person's ability to manage multiple tasks and to consistently meet deadlines.

Accepted Answer

The answer of _____ refers to a person's ability to...

Question 2

_____ is a spontaneous breakthrough that occurs after the preparation and incubation phases of the creative process.
A) Burnout
B) Insight
C) Verification
D) Perception
E) Attribution

Accepted Answer

Usually occurring after preparation and incubation, insight is a spontaneous breakthrough in which the creative person achieves a new understanding of some problem or situation.

Question 3

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-Behavioral consequences of stress
A)Stress cycle
B)A general feeling of exhaustion
C)Smoking and drug use
D)Lower productivity
E)Task demands and role demands

Accepted Answer

Smoking and drug use is a behavioral consequence of stress.

Question 4

Simon thinks all Asians are smart. This process of categorizing people is an example of _____.

Accepted Answer

The answer of Simon thinks all Asians are smart. This...

Question 5

Dale has a(n) _____ locus of control because he believes that he has earned everything by himself.

Accepted Answer

The answer of Dale has a(n) _____ locus of control...

Question 6

A(n) _____ is the overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the organization will provide in return.

Accepted Answer

The answer of A(n) _____ is the overall set of...

Question 7

Gerald assumes the Lucy is a poor performer and never takes her work seriously, based on his previous experiences. In spite of exhibiting better performances in other projects, he refuses to work with her based on his assumptions. Gerald's behavior is an example of _____.
A) selective perception
B) positive affectivity
C) organizational citizenship
D) external locus of control
E) negative emotionality

Accepted Answer

Selective perception has caused Gerald to screen out the information that Lucy's performance has improved, because it contradicts his belief about Lucy.

Question 8

Which of the following is a dysfunctional behavior?
A) Absenteeism
B) Organizational commitment
C) Organizational citizenship
D) Conscientiousness
E) Creative behavior

Accepted Answer

Two of the more common dysfunctional behaviors are absenteeism and turnover.

Question 9

When an individual does not show up for work it is called _____.

Accepted Answer

The answer of When an individual does not show up...

Question 10

_____ is an individual's power to think intelligently and to analyze situations and data effectively.
A) Selective perception
B) Positive affectivity
C) Cognitive ability
D) Creativity
E) Attribution

Accepted Answer

Cognitive abilities are an individual's power to think intelligently and to analyze situations and data effectively.

Question 11

The ability of an individual to generate new ideas or to conceive of new perspectives on existing ideas is called _____.

Accepted Answer

The answer of The ability of an individual to generate...

Question 12

_____ is the process of observing behavior and attributing causes to it.

Accepted Answer

The answer of _____ is the process of observing behavior...

Question 13

_____ is the extent to which a person believes that power and status differences are appropriate within hierarchical social systems like organizations.

Accepted Answer

The answer of _____ is the extent to which a...

Question 14

_____ are work-related behaviors that can be derived from the psychological contract.
A) Performance behaviors
B) Withdrawal behaviors
C) Dysfunctional behaviors
D) Personal behaviors
E) Creative behaviors

Accepted Answer

Performance behaviors are the total set of work-related behaviors that the organization expects the individual to display. Thus, the derive from the psychological contract.

Question 15

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-Burnout
A)Stress cycle
B)A general feeling of exhaustion
C)Smoking and drug use
D)Lower productivity
E)Task demands and role demands

Accepted Answer

Burnout is a general feeling of exhaustion that can occur when someone is experiencing high levels of stress over a long period of time.

Answer: D
 Burnout can lead to lower levels of productivity, as individuals may feel overwhelmed and lack motivation to complete tasks.

Answer: E
 Burnout can be caused by both task demands (such as having too much work to do) and role demands (such as not feeling like one's job aligns with their values or abilities).

Answer: A
 Burnout can be part of a stress cycle, where individuals experience high levels of stress which can lead to burnout if not properly managed.

Answer: C
 Smoking and drug use may be coping mechanisms for individuals experiencing burnout, but they are not direct causes of burnout.

Question 16

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-"Change is fun," says Elyssa, who is receptive to new ideas
A)Openness
B)Conscientiousness
C)Machiavellianism
D)Extraversion
E)Agreeableness
F)Locus of Control
G)Self-efficacy

Accepted Answer

The statement "Change is fun" suggests that Elyssa is open to new ideas and experiences.

Answer: E
 Elyssa's statement also suggests that she is agreeable and easy-going, which is characteristic of individuals high in agreeableness.

Answer: G
 Elyssa's statement suggests that she has a belief in her own ability to handle and adapt to change, which is characteristic of individuals with high self-efficacy.

Question 17

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-Operational consequences of stress
A)Stress cycle
B)A general feeling of exhaustion
C)Smoking and drug use
D)Lower productivity
E)Task demands and role demands

Accepted Answer

Lower productivity is an operational consequence of stress.

Question 18

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-General Adaptation Syndrome
A)Stress cycle
B)A general feeling of exhaustion
C)Smoking and drug use
D)Lower productivity
E)Task demands and role demands

Accepted Answer

The General Adaptation Syndrome refers to the body's response to stress, which includes three stages: alarm, resistance, and exhaustion.

Answer: B
 The general feeling of exhaustion is a symptom of burnout, which is often caused by prolonged and chronic stress.

Answer: C
 Smoking and drug use can be coping mechanisms for dealing with stress, but they can also lead to further health problems and exacerbate existing stress.

Answer: D
 Lower productivity can be a result of high levels of stress, as stress can interfere with cognitive functioning and motivation.

Answer: E
 Task demands and role demands refer to the specific demands and expectations placed on an individual in their job or personal life, which can contribute to stress levels.

Question 19

Susan places an order for printer ink cartridges from an office supply firm. A majority of the cartridges were found to be defective. In spite of repeated queries to the supply firm, Susan had to deal with poor customer service. The experience led Susan in believing that the firm is not a reliable supplier. This reflects the _____ component of her attitude about the supply firm.

Accepted Answer

The answer of Susan places an order for printer ink...

Question 20

A strong stimulus that induces stress is classified as a(n) _____.

Accepted Answer

The answer of A strong stimulus that induces stress is...

Quiz 9: Basic Elements of Individual Behavior in Organizations

_____ refers to a person's ability to manage multiple tasks and to consistently meet deadlines.

_____ is a spontaneous breakthrough that occurs after the preparation and incubation phases of the creative process.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Behavioral consequences of stress

Simon thinks all Asians are smart. This process of categorizing people is an example of _____.

Dale has a(n) _____ locus of control because he believes that he has earned everything by himself.

A(n) _____ is the overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the organization will provide in return.

Gerald assumes the Lucy is a poor performer and never takes her work seriously, based on his previous experiences. In spite of exhibiting better performances in other projects, he refuses to work with her based on his assumptions. Gerald's behavior is an example of _____.

Which of the following is a dysfunctional behavior?

When an individual does not show up for work it is called _____.

_____ is an individual's power to think intelligently and to analyze situations and data effectively.

The ability of an individual to generate new ideas or to conceive of new perspectives on existing ideas is called _____.

_____ is the process of observing behavior and attributing causes to it.

_____ is the extent to which a person believes that power and status differences are appropriate within hierarchical social systems like organizations.

_____ are work-related behaviors that can be derived from the psychological contract.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Burnout

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -"Change is fun," says Elyssa, who is receptive to new ideas

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Operational consequences of stress

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -General Adaptation Syndrome

A strong stimulus that induces stress is classified as a(n) _____.