Mary knows that Akua and Dominik have a shared personal history, as a result of which the two men do not work well together. Mary assigns the two men separate work areas. She is controlling conflict by:
A) expanding the resource base.
B) using appropriate coordination techniques.
C) focusing employees' attention on higher-level goals.
D) matching personalities and work habits of employees.
E) increasing competition among individuals.

Question

Quizplus · Accepted Answer

Managers can draw on several different techniques to control conflict. One of the techniques is to match personalities and work habits of employees.

Mary Knows That Akua and Dominik Have a Shared Personal