Holiday scheduling is always a sensitive issue on the nursing unit, and the manager is trying something different this year. The manager says that whoever works the most extra shifts when asked to do so will get first pick for the holiday schedule. Which type of conflict resolution does this represent?
A) Competition resolution
B) Win-win resolution
C) Sacrifice resolution
D) Active resolution

Question

Quizplus · Accepted Answer

Competition resolution is when one or both of the parties work competitively, instead of cooperatively, toward resolution; one party wins and one party loses. Win-win resolution is illustrated when both parties come together and decide on mutual goals, design interventions, and work together to evaluate outcomes. Sacrifice resolution is when both parties give up their positions so no one gets exactly what they want or when one party wants to end the conflict and gives up his or her position for the other party. Active resolution was not discussed.

Holiday Scheduling Is Always a Sensitive Issue on the Nursing