Which statement best reflects that the nurse manager has taken the first action in the decision-making process?
A) "We could hire four additional nursing assistants."
B) "We need to decrease patient falls."
C) "Patient falls have decreased by 20%."
D) "Here is the revised staffing schedule."

Question

Quizplus · Accepted Answer

Stating that patient falls need to be decreased is setting a desired goal or outcome and is the first step in the decision-making process. "We could hire four additional nursing assistants" offers an option, the second step in the process. "Patient falls have decreased by 20%" indicates that evaluation has occurred, which is the last step of the decision-making process. "Here is the revised staffing schedule" indicates that an option has been implemented.

Which Statement Best Reflects That the Nurse Manager Has Taken