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A Prospective Patient's Impression Elements Are Classified into Several Stages

Question 17

Multiple Choice

A prospective patient's impression elements are classified into several stages.Which of the following is covered in the final decision stage?


A) How does the reception area appear?
B) How is the telephone answered?
C) What are the communication skills of the staff and dentist like?
D) What insurance plan is accepted?

Correct Answer:

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