After Turning an Account Over to the Collection Agency,the Dental

After turning an account over to the collection agency,the dental practice should continue to make every effort to collect the outstanding balance.If the patient contacts the dental practice to make payment arrangements,the practice is under no obligation to pay the collection agency.

A) The first statement is true;the second statement is false.
B) The first statement is false;the second statement is true.
C) Both statements are true.
D) Both statements are false.