Benchmarking allows the focal company to see where their partners' strengths and weaknesses lie.
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Q32: The primary goal of a focal company
Q33: Effective collaboration along the value chain builds
Q34: If value chain members offer inadequate service,
Q35: One of the key barriers to sustainability
Q36: In sustainable tourism, a focal company must
Q38: Sharing information along the value chain should
Q39: Companies that are customer service oriented generally
Q40: There is a strong connection between service
Q41: Channels through which information, material, and money
Q42: The process of comparing a business process
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