The process of comparing a business process and performance metrics to industry best practices from other companies; it can be used to track performance over time
Correct Answer:
Verified
Q37: Benchmarking allows the focal company to see
Q38: Sharing information along the value chain should
Q39: Companies that are customer service oriented generally
Q40: There is a strong connection between service
Q41: Channels through which information, material, and money
Q43: A type of label indicating that compliance
Q44: An association of two or more companies
Q45: All selling activities such as tour operators
Q46: A proportionate saving in costs gained by
Q47: Companies in the supply chain, with direct
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