Question 1

Management is defined as
A)the art of telling people what to do.
B)the art of getting things accomplished through others.
C)the art of getting people to do what you want.
D)the art of controlling employees.
E)the art which prescribes how things get accomplished in organizations.

Accepted Answer

Management involves working through others to accomplish organizational goals and objectives. This requires the ability to motivate, inspire, delegate, and communicate effectively with employees, all while directing and coordinating their efforts towards a common goal. Simply telling people what to do or exerting control over them is not management, but rather micromanagement, which can actually hinder productivity and reduce employee morale.

Question 2

The human relations movement was critical of
A)bureaucracy.
B)participative management.
C)open communication.
D)decentralized controls.
E)flexible management systems.

Accepted Answer

The human relations movement was critical of bureaucracy, which was seen as a rigid and impersonal management system that valued rules and procedures over individual needs and relationships. The human relations movement emphasized the importance of individual needs, motivation, and social interactions within the workplace, which stood in contrast to the bureaucratic approach.

Question 3

Translating principles based on the best scientific evidence into organizational practices is known as ________.

Accepted Answer

The answer of Translating principles based on the best scientific...

Question 4

The idea of bureaucracy was developed by
A)Henri Fayol.
B)Frederick Taylor.
C)Lyndall Urwick.
D)Max Weber.
E)Mary Parker Follett.

Accepted Answer

Max Weber is considered the father of modern bureaucracy and developed the concept in his work "Economy and Society."

Question 5

Describe the main goals of organizational behaviour.Under what conditions can behaviour be controlled?

Accepted Answer

The answer of Describe the main goals of organizational behaviour.Under...

Question 6

If a manager implements a program to lower employee turnover based on what other companies are doing,he/she is practising evidence-based management.

Accepted Answer

Evidence-based management involves making decisions based on the critical examination of the best available evidence from multiple sources, including scientific research, organizational data, professional expertise, and stakeholder values. Simply copying what other companies are doing does not necessarily involve examining or applying evidence in a critical or comprehensive manner.

Question 7

Describe the goals of organizational behaviour and then apply them to an organization that has a turnover problem.How can the goals of organizational behaviour help an organization lower its turnover?

Accepted Answer

The answer of Describe the goals of organizational behaviour and...

Question 8

Knowledge of organizational behaviour will help you understand the use and effectiveness of ________.

Accepted Answer

The answer of Knowledge of organizational behaviour will help you...

Question 9

Who was the father of scientific management?
A)Henri Fayol
B)Frederick Taylor
C)Lyndall Urwick
D)Max Weber
E)Elton Mayo

Accepted Answer

Frederick Taylor is widely considered as the father of scientific management. He developed the principles of scientific management in the late 19th century and is credited with revolutionizing manufacturing and industrial practices by introducing the concept of time and motion studies.

Question 10

Which of the following best represents the meaning of evidence-based management?
A)A manager designs a program to reduce absenteeism based on a program implemented in another organization.
B)A manager designs a program to reduce absenteeism based on his previous experience and intuition.
C)A manager designs a program to reduce absenteeism based on a principle he learned in an OB course.
D)A manager designs a program to reduce absenteeism based on an article he read in the newspaper.
E)A manager designs a program to reduce absenteeism based on a book he read on leadership.

Accepted Answer

The answer of Which of the following best represents the...

Question 11

Explain what evidence-based management involves and give an example.

Accepted Answer

The answer of Explain what evidence-based management involves and give...

Question 12

Define and describe the differences and relationship between organizational behaviour and human resources management.

Accepted Answer

The answer of Define and describe the differences and relationship...

Question 13

Two important managerial tasks are the analysis of problems and taking action to deal with these problems.Analysis is closely related to which goal(s)of the field of organizational behaviour?
A)Management
B)Prediction and explanation
C)Explanation and control
D)Prediction and management
E)Prediction and control

Accepted Answer

The answer of Two important managerial tasks are the analysis...

Question 14

Managers acquire,allocate,and utilize physical and ________ resources to accomplish goals.

Accepted Answer

The answer of Managers acquire,allocate,and utilize physical and ________ resources...

Question 15

If prediction and explanation constitute analysis,then management constitutes
A)change.
B)action.
C)behaviour.
D)structure.
E)reason.

Accepted Answer

While prediction and explanation are important components of analysis, management involves taking action based on that analysis to achieve desired goals and outcomes.

Question 16

The human relations movement of the 1920s and 30s was originally concerned with the impact of fatigue,rest pauses,and lighting on productivity.Researchers began seeing the additional effects on productivity of
A)wage rates and profit sharing.
B)ethnicity and culture.
C)psychological and social processes.
D)flex-work programs.
E)product quality.

Accepted Answer

The human relations movement of the 1920s and 30s began to recognize the importance of psychological and social processes on productivity, such as job satisfaction, motivation, and communication. While wage rates and profit sharing may have been important factors, they were not the primary focus of the movement. Ethnicity and culture, flex-work programs, and product quality were not significant factors in the initial stages of the human relations movement.

Question 17

The goals of the field of organizational behaviour include predicting,explaining,and ________ behaviour.

Accepted Answer

The answer of The goals of the field of organizational...

Question 18

Evidence-based management involves the use of management intuition.

Accepted Answer

Evidence-based management primarily relies on the critical use of current best evidence in making decisions about the management of organizations, rather than solely on intuition or unsystematic experience.

Question 19

Scientific Management is the process of
A)using research to develop the optimum degree of specialization and standardization of work tasks.
B)developing a strict set of rules and regulations.
C)developing a strict chain of command.
D)establishing objective criteria for promotion and selection of employees.
E)centralizing power at the top of organizations.

Accepted Answer

Scientific Management focuses on using research and analysis to optimize work tasks and increase efficiency through specialization and standardization. The other options, such as strict rules and regulations, a chain of command, and objective criteria for promotion, may be elements of Scientific Management, but they are not the core process. Centralizing power is also not a defining characteristic of Scientific Management.

Question 20

The Hawthorne studies illustrated how
A)fatigue can be avoided by redesigning work.
B)rest pauses can cause employees to lower their productivity.
C)lighting can reduce the quality of employees' work.
D)psychological and social processes affect productivity and work adjustment.
E)all of the above.

Accepted Answer

The Hawthorne studies focused on how the psychological and social processes of the workplace affected productivity and work adjustment. While some factors such as lighting and rest pauses were also examined, they were ultimately found to have minimal impact on productivity compared to the social dynamics of the workplace. Therefore, choice D is the best answer.

Quiz 1: Organizational Behaviour and Management

Management is defined as

The human relations movement was critical of

Translating principles based on the best scientific evidence into organizational practices is known as ________.

The idea of bureaucracy was developed by

Describe the main goals of organizational behaviour.Under what conditions can behaviour be controlled?

If a manager implements a program to lower employee turnover based on what other companies are doing,he/she is practising evidence-based management.

Describe the goals of organizational behaviour and then apply them to an organization that has a turnover problem.How can the goals of organizational behaviour help an organization lower its turnover?

Knowledge of organizational behaviour will help you understand the use and effectiveness of ________.

Who was the father of scientific management?

Which of the following best represents the meaning of evidence-based management?

Explain what evidence-based management involves and give an example.

Define and describe the differences and relationship between organizational behaviour and human resources management.

Two important managerial tasks are the analysis of problems and taking action to deal with these problems.Analysis is closely related to which goal(s) of the field of organizational behaviour?

Managers acquire,allocate,and utilize physical and ________ resources to accomplish goals.

If prediction and explanation constitute analysis,then management constitutes

The human relations movement of the 1920s and 30s was originally concerned with the impact of fatigue,rest pauses,and lighting on productivity.Researchers began seeing the additional effects on productivity of

The goals of the field of organizational behaviour include predicting,explaining,and ________ behaviour.

Evidence-based management involves the use of management intuition.

Scientific Management is the process of

The Hawthorne studies illustrated how