The text points out that when we look at an organizational chart, the official, formal structure of a bureaucracy is readily apparent. In practice, however, a bureaucracy has patterns of activities and interactions that cannot be accounted for by its organizational chart. These are referred to as __________.

Question

Quizplus · Accepted Answer

The text states that the patterns of activities and interactions that cannot be accounted for by an organizational chart are referred to as "bureaucracy's other face." None of the other answer choices are mentioned in the text.

The Text Points Out That When We Look at an Organizational