Not all SSTs improve service quality,but they have the potential of making service transactions more accurate,________,and faster.

Question

Quizplus · Accepted Answer

SSTs (Self-Service Technologies) can make service transactions more convenient for customers, which can lead to increased satisfaction. However, not all SSTs necessarily improve service quality. Nonetheless, they can improve the accuracy and speed of transactions.

Not All SSTs Improve Service Quality,but They Have the Potential