Question 1

Trust is essential for the success of a major systems project.

Accepted Answer

Trust is essential for the success of any project, but it becomes even more critical for major systems projects because they typically involve multiple stakeholders, extensive use of resources, and significant risks. Trust fosters better collaboration, communication, and alignment among team members, sponsors, users, and other stakeholders. It also promotes transparency, accountability, and commitment to project goals and objectives. Without trust, there is a higher likelihood of conflicts, misunderstandings, delays, resistance to change, and reduced quality, which can lead to project failure or suboptimal results. Therefore, building and maintaining trust should be a priority for any organization that intends to undertake a major systems project.

Question 2

At the enterprise level it is easy to establish each users need to know.

Accepted Answer

It is not always easy to establish each user's need to know at the enterprise level, as it may vary based on job roles, department, and level of access required for performing tasks. It requires careful analysis and implementation of access controls to ensure that each user has access only to the information required for performing their job responsibilities while maintaining the confidentiality, integrity, and availability of sensitive data.

Question 3

Policies and procedures are used to manage human behavior.

Accepted Answer

Policies and procedures are put in place to provide guidance on expected behavior and actions in specific situations. They help to manage human behavior by setting standards, expectations, and consequences for non-compliance.

Question 4

Computer systems are tools used to accomplish business functions.

Accepted Answer

Computer systems are designed and used to perform various business functions such as data processing, communication, data storage, and management. Therefore, they are considered as tools used to accomplish business functions.

Question 5

At the transaction processing level of system activity it is easier to establish a user's need to know.

Accepted Answer

At the transaction processing level, user permissions and access can be established more easily as the transactions are focused on specific tasks and data. This allows for more granular control over users' access to sensitive information.

Question 6

One reason it is difficult to communicate with information systems staff is that technical system information can only be communicated in highly technical language.

Accepted Answer

Technical system information can often be communicated in simpler terms, and effective communication involves translating technical jargon into language that non-technical stakeholders can understand.

Question 7

Setting policies and revising procedures is integral to making major new computer systems work in health care facilities.

Accepted Answer

Setting policies and revising procedures is necessary to ensure that the new computer systems are integrated smoothly and effectively into the healthcare facility's workflow. This helps to improve patient care, reduce errors and improve efficiency.

Question 8

The information systems staff will likely have stronger knowledge than users regarding the physical structure of the system.

Accepted Answer

The information systems staff typically have a deeper understanding of the physical structure of the system, as they are responsible for designing, implementing, and maintaining it. However, this does not mean that users cannot have some knowledge of the system's physical structure.

Question 9

Information staff members think in terms of business tasks.

Accepted Answer

The answer of Information staff members think in terms of...

Question 10

To build trust, vendors must deliver on their promises of a well-functioning system.

Accepted Answer

Trust is earned by fulfilling promises and meeting expectations. Vendors need to ensure that their systems work as advertised to demonstrate reliability and build trust with their customers.

Question 11

The best project champions in health care facilities are the CIOs.

Accepted Answer

CIOs may not always be the best project champions in healthcare facilities as effective champions often require clinical expertise and direct involvement in patient care, which CIOs may lack.

Question 12

The information systems staff will never know all that they could about a complex database, operating system, or network.

Accepted Answer

It is true that there will always be more to learn and discover about complex information systems, as technology and software are constantly evolving and advancing. It is important for information systems staff to stay up-to-date with the latest developments and ongoing training to continue to improve their knowledge and skills.

Question 13

User expectations of what the system will do should match the information systems staff's expectations.

Accepted Answer

It is important for user expectations to match the expectations of the information systems staff in order to ensure that the system is designed and implemented to meet the needs of the users and the organization. This can help to prevent misunderstandings, miscommunications, and other issues that can arise when there is a gap between user expectations and staff expectations.

Question 14

The term server has more than one possible meaning.

Accepted Answer

The term server can refer to a piece of hardware that is used to provide resources or services to other devices on a network, or it can refer to software that performs the same function.

Question 15

The stewardship of patient identifiable data typically becomes an information systems responsibility in an electronic health record (EHR) system.

Accepted Answer

The answer of The stewardship of patient identifiable data typically...

Question 16

Users can be sophisticated partners in systems development.

Accepted Answer

Users can provide valuable insights and feedback during the development process, and their input can help ensure that the final product meets their needs and expectations. Therefore, they can be considered as sophisticated partners in systems development.

Question 17

A stakeholder in a computerization project is an individual who controls all or a major portion of the project's funding.

Accepted Answer

A stakeholder in a computerization project can be any individual or group with a vested interest in the project's success, such as end-users, management, or vendors, and is not necessarily the person who controls the funding. Funding may be controlled by a higher-level executive who is not directly involved in or impacted by the project.

Question 18

User members need to explain their jargon and abbreviations to information systems staff.

Accepted Answer

User members may use jargon and abbreviations particular to their field or workplace, which may not be commonly known to information systems staff. It is important for user members to explain these terms to ensure effective communication and understanding.

Question 19

Computer system users think in business tasks.

Accepted Answer

Computer system users typically use technology to accomplish business tasks and goals, rather than simply focusing on the technical details of the system itself.

Question 20

Frequent users of an electronic health record system will likely get to know how to use the system better than information systems staff.

Accepted Answer

The answer of Frequent users of an electronic health record...

Quiz 9: Managing Electronic Health Record Systems: Collaboration and Implementation