_____ is a practice where a store sends coupons to a customer, who has already bought a product from the store, for a more expensive brand of the same product, in the hope that the customer would prefer the expensive brand.
A) Upselling
B) Proactive selling
C) Cross-selling
D) Versatile selling

Question

_____ is a practice where a store sends coupons to a customer, who has already bought a product from the store, for a more expensive brand of the same product, in the hope that the customer would prefer the expensive brand. ​
A) Upselling
B) Proactive selling
C) Cross-selling
D) Versatile selling

Quizplus · Accepted Answer

Upselling is the practice of offering customers a more expensive version of the same product or recommending additional products to increase the total sale value. Sending coupons for a more expensive brand of the same product to a customer who has already bought from the store is a form of upselling. Proactive selling, cross-selling, and versatile selling are not applicable in this scenario.

_____ Is a Practice Where a Store Sends Coupons to a Customer