The fewer the differences or disparity between the focal firm and the firm being benchmarked, then the greater the need for learning and innovation on the
part of the benchmarking firm.

Question

Quizplus · Accepted Answer

Benchmarking typically aims to identify areas for improvement by learning from firms with superior performance or practices, so greater differences or disparities might actually indicate a higher need for learning and innovation.

The Fewer the Differences or Disparity Between the Focal Firm