A(n) _____ is a characteristic that can be assessed only after use.

Question

Quizplus · Accepted Answer

Experience quality refers to a characteristic that can only be evaluated after the product or service has been used or experienced. This is in contrast to search quality, which can be evaluated before purchase, and credence quality, which is difficult to assess even after use (e.g. the quality of medical care or legal advice). Intangible quality refers to non-physical characteristics of a product or service, such as its reputation or brand image.

A(n) _____ Is a Characteristic That Can Be Assessed Only