The segments of the house of quality matrix are important in assessing the following:
A) The actions over which a business has control
B) Leadership requirements
C) Customer requirements
D) B & C only
E) A & C only

Question

Quizplus · Accepted Answer

The house of quality matrix is a part of the Quality Function Deployment (QFD) process, which translates customer requirements into appropriate company requirements at each stage from research and product development to engineering and manufacturing to marketing/sales and distribution. Therefore, it assesses the actions over which a business has control (A) and customer requirements (C).

The Segments of the House of Quality Matrix Are Important