If you are listening mainly to understand the speaker's message, you are engaging in
A) empathic listening.
B) active listening.
C) content listening.
D) critical listening.

Question

Quizplus · Accepted Answer

Content listening involves focusing on the message that the speaker is conveying, and attempting to understand the information being presented. This type of listening is important for comprehension and retention of information. While empathic listening (A) involves understanding and sharing the feelings of the speaker, and active listening (B) involves showing the speaker that you are engaged and interested in what they are saying, neither of these necessarily focuses solely on understanding the message being conveyed. Critical listening (D) involves evaluating the message being presented, and is a different type of listening skill.

If You Are Listening Mainly to Understand the Speaker's Message