To make everyday email more readable, you should do all of the following except:
A) observe email etiquette.
B) pay attention to grammar, spelling, and usage.
C) keep your message simple and easy to understand.
D) write the subject line and first line of your message all in caps.

Question

Quizplus · Accepted Answer

Writing in all caps is considered shouting and can be interpreted as aggressive or unprofessional. It's best to avoid using all caps in your emails.

To Make Everyday Email More Readable, You Should Do All