For years email has been the primary communication medium at your company. However, many of your employees now use IM daily for personal messages, and they've come to you asking your approval to begin using it to communicate with clients and vendors. Your greatest concern is likely to be
A) the ability to use it only on expensive, highly specialized devices.
B) the need for users to learn complicated software that may take years to learn.
C) incompatibility between your company's IM system and those your vendors and clients use.
D) the high cost.

Question

Quizplus · Accepted Answer

The greatest concern when considering using IM as a communication medium with clients and vendors is the potential for incompatibility between different IM systems. If vendors and clients are using different IM platforms, it could create confusion and difficulty in communication.

For Years Email Has Been the Primary Communication Medium at Your