When sending a positive message to a customer, it is a good idea to reassure the customer that he or she has made a wise purchase.
Correct Answer:
Verified
Q39: If a customer requesting an adjustment is
Q40: When writing a letter of recommendation, you
Q41: Due to potential legal problems,many companies have
Q42: It's best to back up all claims
Q44: When responding to claim letters, companies usually
Q45: When replying to a customer's complaint when
Q46: Because requests for recommendations are persuasive messages,
Q50: When writing a claim letter, you should
Q65: A routine positive message should never include
Q70: The best opening for a positive message
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents