What is the consequence of a hotel charging guests for services they did not receive?
A) The hotel will be required to reimburse the guest for the unused services.
B) The hotel will be criminally liable.
C) There is no consequence: the hotel is entitled to charge for such services.
D) The hotel will be required to reimburse the guest for the full amount paid by the guest to the hotel, including the charge for use of the room.

Question

Quizplus · Accepted Answer

Charging guests for services they did not receive is unfair and can result in negative reviews and loss of business for the hotel. In such cases, the hotel is required to reimburse the guest for the unused services. The hotel can also be liable for fraudulent activity if they knowingly charged for services that were not provided.

What Is the Consequence of a Hotel Charging Guests for Services