When a package is received, what is the first step in notifying the guest?
A) Throwing it away
B) Placing a notice in the guest's mailbox
C) Calling the guest to let him or her know
D) Placing the package in front of their room

Question

Quizplus · Accepted Answer

Placing a notice in the guest's mailbox is the professional and appropriate way to notify the guest of the package. This ensures that the guest is aware of the package's arrival without invading their privacy by calling or placing it in front of their room. Option A is completely inappropriate and Option D is not secure as it could potentially be stolen or tampered with by someone other than the guest.

When a Package Is Received, What Is the First Step