Question 1

When done well, selection practices ensure that employees are:

Accepted Answer

All of the options listed are important outcomes of effective selection practices. Employees who are capable of high productivity and contributing to successful implementation of the business strategy are obviously valuable to the organization, while employees who are motivated to stay and engage in behaviors that fit with the company culture will help to build a positive workplace culture and reduce turnover. Therefore, E is the correct answer.

Question 2

Which of the following statements about the steps in the selection process is true?

Accepted Answer

The first step in the selection process is to establish the criteria of interest, which serves as a basis for selecting potential candidates. This step helps to determine the essential requirements and qualifications that are necessary for the job position. The further steps involve choosing valid predictors, collecting information, and synthesizing that information to make a final selection decision.

Question 3

The consequences of accepting an a unqualified candidate include all of the following EXCEPT:

Accepted Answer

The self-efficacy syndrome refers to the situation where an employee who is selected despite not having the skills, knowledge, or experience required for the job lacks self-confidence and doubts their ability to perform their duties. This is a consequence of accepting an unqualified candidate, so option D is incorrect. The other options are all potential negative outcomes of hiring an unqualified candidate.

Question 4

As vice president of HR, you are participating in a top management meeting focusing on the firm's need to reduce costs wherever possible. The vice president of finance eyes you and says, "This fancy assessment center you run costs us $150,000 annually. This is definitely an area which we can easily cut." Your reply should include:

Accepted Answer

The economic utility of the assessment center can demonstrate its value by showing how it contributes to better hiring decisions, reducing turnover, and improving employee performance, which can ultimately lead to cost savings that outweigh the initial expense.

Question 5

When Hailey noticed that her colleagues are overloaded with work, she often offers to help them. Hailey's actions are an example of good __________________.

Accepted Answer

Hailey's actions are an example of organizational citizenship, which involves going above and beyond the requirements of one's job to support and improve the organization and its members.

Question 6

_____ is the process of obtaining and using information about job applicants in order to determine who should be hired for long- or short-term positions.

Accepted Answer

Selection is the process of gathering and reviewing information about job applicants in order to make hiring decisions. Placement refers to the process of assigning selected employees to appropriate positions, whereas prospecting refers to searching for potential job candidates. Hiring involves the actual act of bringing a candidate on board, and qualifying refers to determining if a candidate has the necessary skills and qualifications for the job.

Question 7

Which of the following tasks of the selection and placement process is typically performed by line managers?

Accepted Answer

All of the choices listed are tasks typically performed by line managers in the context of the selection and placement process. Line managers play a crucial role in identifying job vacancies, specifying job qualifications, evaluating employee performance for retention or termination decisions, and ensuring the selection and placement processes align with organizational and environmental needs.

Question 8

Jessica has applied for a telephone sales position with your organization. She IS qualified, but the interviewer did not like the way she was dressed and rejected her. The consequences of rejecting a qualified candidate include:

Accepted Answer

Rejecting a qualified candidate based on their appearance could be considered discriminatory and lead to legal consequences for the organization. It is important to focus on qualifications and job performance during the hiring process to avoid the potential negative consequences of rejecting qualified candidates.

Question 9

In the HR Triad, the responsibility for informing managers of any disabilities requiring accommodation falls to __________.

Accepted Answer

In the HR Triad, it is the responsibility of employees to inform managers or HR professionals of any disabilities requiring accommodation. This is because employees are the ones who are aware of their own health conditions and the need for any specific accommodations to perform their job duties effectively.

Question 10

Visualize a large communications company with integrated selection activities. How would such an organizational structure benefit the employer?

Accepted Answer

Integrated selection activities allow for a more efficient and effective way of handling placement and selection. This means that the organization can consider each job applicant for a variety of jobs, which is a great benefit to the employer as it helps to reduce time and costs associated with the hiring process. Additionally, it allows for a better fit between employee and position, leading to increased job satisfaction and lower turnover rates.

Question 11

The role of the human resource (HR) professionals in the selection process is to:

Accepted Answer

HR professionals are involved in various aspects of the selection process, including gathering information about applicants, administering tests to assess competence, ensuring legal compliance, and deciding on the evaluation tools and procedures.

Question 12

The "build for within" philosophy at P&G means that:

Accepted Answer

The "build for within" philosophy at P&G emphasizes developing new competencies and adapting to a changing business environment, rather than expecting employees to do a specific job well or only staying with the company for a short time. While new hires' expectations are realistic, the overall goal is to build a strong, capable workforce that can grow and evolve with the company.

Question 13

In the text, Cirent, a joint venture between Lucent Technologies and Cirrus Logic, was faced with a shortage of people in the local labor market who had the needed skills to staff its clean room operations in Orlando, Florida.To address this problem, Cirent did which of the following

Accepted Answer

Cirent collaborated with a local community college to design a curriculum for an associate's degree program that would give technicians the needed skills. The text mentions this as the only action taken by Cirent to address the problem. The other options presented in the question are not explicitly mentioned in the text.

Question 14

Why should employees be involved in the selection process?

Accepted Answer

Involving employees in the selection process supports organizational teamwork efforts by ensuring that new hires fit well with existing teams and contribute positively to the work environment.

Question 15

More expensive procedures for measuring a job candidate's appropriateness for a position are justified when:

Accepted Answer

When incremental increases in performance lead to substantial rewards for the organization, it is justified to use more expensive procedures for measuring a job candidate's appropriateness for a position. This is because employing the best possible candidate who can deliver high performance will result in significant benefits for the organization, making the additional cost of more expensive procedures worth it.

Question 16

Calculating the economic value of any HR practice is:

Accepted Answer

Calculating the economic value of any HR practice is extremely difficult as there are multiple variables to consider, such as intangible factors like employee morale, job satisfaction, and productivity. It is not an easy task and requires careful analysis and data collection.

Question 17

Visualize a large communications company with integrated selection and placement activities. How would such an organizational structure benefit job applicants?

Accepted Answer

A large communications company with integrated selection and placement activities would benefit job applicants by providing a convenient application process. This is because there is only one place within the organization to apply, making it easy for job seekers to submit their application and track their progress. This can improve the applicant experience and make the company more attractive to potential candidates.

Question 18

In the feature Managing with Metrics: Bank of America Uses Online Testing, Bank of America considered which of the following issues in deciding whether online assessment was appropriate:

Accepted Answer

Bank of America considered all of these issues in deciding whether online assessment was appropriate. They needed to ensure the online assessments would be valid predictors of future job performance and employee retention, consider the potential problem of cheating, ensure that technical issues would not cause issues for applicants, and evaluate time and cost savings.

Question 19

Expensive procedures for measuring a job candidate's appropriateness for a position might not be justified if:

Accepted Answer

The answer of Expensive procedures for measuring a job candidate's...

Question 20

Which of the following is NOT a consideration in choosing a predictor?

Accepted Answer

Variance is not typically a direct consideration when choosing a predictor; the focus is more on validity, reliability, legality, and alternative techniques.

Quiz 7: Selecting Employees to Fit the Job and the Organization