Upward appraisals occur when:
A) customers fill out satisfaction forms
B) a sample of customers are surveyed about employee competence
C) employees evaluate their managers
D) individual appraisals are combined to create departmental appraisals
E) MBO is used

Question

Quizplus · Accepted Answer

Upward appraisals refer to the assessment of a manager’s performance by employees they manage. It provides valuable feedback for managers to improve their leadership style and team management skills. Therefore, employees evaluate their managers is the correct choice here. Choices A and B are examples of customer feedback surveys. D is describing ranking, not upward appraisal. E refers to a performance appraisal process that involves setting specific goals and objectives.

Upward Appraisals Occur When