__________ perspective of the Balanced Scorecard reflects that a business needs to be able to continually improve its capabilities for effectively operating, sustaining, and adapting business processes.
A) Financial
B) Customer
C) Internal Business Process Perspective
D) Learning and Growth Perspective

Question

Quizplus · Accepted Answer

The Internal Business Process Perspective of the Balanced Scorecard focuses on a business's operational processes and the need to continually improve them in order to achieve business objectives. This perspective measures the effectiveness and efficiency of internal processes and helps identify areas for improvement in order to sustain and adapt business operations.

__________ Perspective of the Balanced Scorecard Reflects That a Business