Ben has been listening to rock music all day long, and it is starting to upset his roommate, Greg. Greg wants Ben to turn off the music. At this moment, though, Ben needs the music to study for his midterm. Both men want to successfully resolve this issue. To do this, Greg and Ben will have to

Question

Quizplus · Accepted Answer

To resolve the issue, Greg and Ben need to understand each other's perspectives and needs, which requires empathy.

Ben Has Been Listening to Rock Music All Day Long