You receive a text message from a friend about a party he is throwing later this month. In the text, your friend writes, "YOU BETTER BE THERE!" Is your friend mad at you or just trying to be funny? You don't know because the message lacks
A) richness
B) cognitive complexity
C) competence
D) empathy

Question

Quizplus · Accepted Answer

The message lacks richness because it only contains text and does not provide any nonverbal cues or context to clarify the tone or intention of the message.

You Receive a Text Message from a Friend About a Party