Deleting legitimate negative comments can result in a strong user backlash.

Question

Quizplus · Accepted Answer

Deleting legitimate negative comments can be seen as an attempt to hide or manipulate the truth, leading users to become distrustful and vocal about their dissatisfaction with the actions taken. This can result in a strong backlash and damage to the brand's reputation. It is important to address negative feedback and criticism appropriately and transparently instead of trying to suppress it.

Deleting Legitimate Negative Comments Can Result in a Strong User