Which prediction about the behavior of store employees is best supported by the Hawthorne effect?
A) When they receive criticism, they will stop working as hard as they usually do.
B) When they are asked to work on cooperative tasks, they will not work as hard as they usually do.
C) When rewards are available to them, they will work harder than they usually do.
D) When a supervisor is observing them, they will work harder than they usually do.

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon where people modify their behavior when they know they are being observed or studied. In this case, the best-supported prediction is that when a supervisor is observing store employees, they will work harder than they usually do, as they know that their performance is being monitored. Choice A is incorrect because criticism does not necessarily lead to a decrease in motivation. Choices B and C are less likely to be supported by the Hawthorne effect.

Which Prediction About the Behavior of Store Employees Is Best