Which of the following hotel companies has won the Malcolm Baldridge National Quality Award?
A) Ritz Carlton
B) Hyatt
C) Westin
D) Hilton
Correct Answer:
Verified
Q17: Teamwork:
A) takes conscious effort to develop and
Q18: The foundation for understanding, cooperation, and action
Q19: Delegation means:
A) granting a team member the
Q20: Which of the following is not an
Q21: Development of a feeling of ownership in
Q23: The supervisor must:
A) be a life-long learner
Q24: Providing effective communication with team members and
Q25: Prior to delegating duties, the supervisor should
Q26: The supervisor must have the ability to
Q27: Empowerment is defined as:
A) actively providing plans
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