Match the following scenarios to their associated dysfunctions of bureaucracy.
-A company has an equal opportunities policy but does little in practice to implement it.
A) Red tape
B) Bureaucratic personality
C) Mock bureaucracy
D) Discretion

Question

Quizplus · Accepted Answer

Mock bureaucracy occurs when an organization has formal rules and policies in place (like an equal opportunities policy) but does not follow or enforce them in practice. This leads to a discrepancy between what is officially stated and what is actually done.

Match the Following Scenarios to Their Associated Dysfunctions of Bureaucracy