'Soft systems' refer to
A) Product and technology
B) People and process
C) Management being soft towards employees
D) Weakness in the systems

Question

Quizplus · Accepted Answer

Soft systems refer to human activity systems, which are made up of people, processes, and culture. It is a methodology used to understand and improve complex, ill-defined situations or problems involving people and organizations. Soft systems are characterized by fuzzy boundaries, multiple perspectives, and the need for subjective evaluation. It is different from 'hard systems,' which refer to the physical and technical components of a system, such as products and technology.

'Soft Systems' Refer to