Question 1

In your new role as a nursing assistant, you will be responsible for getting into the habit of observing
A) the patient's breathing patterns
B) the patient's daily activities.
C) the patient's eating and drinking habits.
D) all of the above

Accepted Answer

As a nursing assistant, it is important to observe all aspects of a patient's health and well-being. This includes their breathing patterns, daily activities, and eating and drinking habits. By observing these factors, you can assist in providing the best care possible for the patient.

Question 2

Examples of "objective" reporting are
A) Mr. Williams has voided urine that looks as if there is blood in it.
B) Mrs. Smith is breathing rapidly and her breaths appear to be shallow.
C) Mrs. Adams cannot hold a glass without dropping it; she was able to do this at lunchtime.
D) all of the above

Accepted Answer

All of the options are objective reporting as they are based on observations that can be measured, seen or heard. There is no interpretation or opinion involved.

Question 3

A patient complains to you about the care he/she is receiving. To try to give the patient confidence in the hospital, doctors, and nursing staff, you should first report this to
A) your immediate supervisor.
B) any LPN.
C) any RN.
D) his/her doctor.

Accepted Answer

Reporting the patient's complaint to your immediate supervisor allows for the hospital staff to address and resolve the issue in a timely and effective manner. Your supervisor is in a position to investigate the complaint and take appropriate actions to correct any problems. Reporting the complaint to any LPN or RN might not result in the necessary resolution of the issue. Reporting directly to the patient's doctor might not provide a comprehensive solution as the doctor might not be aware of all the details of the patient's care.

Question 4

Being polite and considerate is known as empathy.

Accepted Answer

Politeness and consideration are aspects of social skills and manners, whereas empathy refers to the ability to understand and share the feelings of others. While being empathetic can lead to politeness and consideration, they are not interchangeable terms.

Question 5

The pediatric patient is any patient who is less than 16 years of age.

Accepted Answer

This is the standard definition used by many medical organizations, including the American Academy of Pediatrics. However, some hospitals and clinics may use a different age cutoff. It's important to check with your specific healthcare provider to confirm their definition of a pediatric patient.

Question 6

To communicate well with patients, show an interest in what they are saying by talking with the patient, NOT just to or at him/her.

Accepted Answer

To effectively communicate with patients, it is important to engage in a two-way conversation where both parties are actively participating and listening to one another. Showing interest in what the patient is saying and using open-ended questions can help facilitate this type of conversation. Simply talking at or to the patient without giving them a chance to respond can lead to miscommunication and frustration.

Question 7

Professional boundaries do NOT need to be maintained with communicating with patients.

Accepted Answer

Professional boundaries need to be maintained with communicating with patients to ensure that the healthcare provider maintains a professional relationship with the patient and to prevent any potential ethical or legal issues.

Quiz 3: Communication Skills

In your new role as a nursing assistant, you will be responsible for getting into the habit of observing

Examples of "objective" reporting are

A patient complains to you about the care he/she is receiving. To try to give the patient confidence in the hospital, doctors, and nursing staff, you should first report this to

Being polite and considerate is known as empathy.

The pediatric patient is any patient who is less than 16 years of age.

To communicate well with patients, show an interest in what they are saying by talking with the patient, NOT just to or at him/her.

Professional boundaries do NOT need to be maintained with communicating with patients.