Erica fidgeted in her seat as she listened to the Founder's Day speaker. She turned to her friend Laura and whispered, "Why can't he just get to the point and get on with it?" What kind of listening style is Erica exhibiting?
A) relational
B) analytic
C) transactional
D) critical

Question

Quizplus · Accepted Answer

Erica is exhibiting a transactional listening style, where the focus is on the efficiency and outcome of the communication rather than the content or the relationship between the speaker and listener. She is concerned with the speaker getting to the point and completing the communication, indicating a desire for a straightforward exchange of information.

Erica Fidgeted in Her Seat as She Listened to the Founder's