Question 1

What are the two general types of motivators?
A) personal and moral
B) money and benefits
C) economic and work conditions
D) personal and professional

Accepted Answer

The two general types of motivators are personal and professional. Personal motivators are desires that are unique to the individual such as recognition, a sense of achievement, and personal growth. Professional motivators, on the other hand, are those that are related to the job itself such as salary, benefits, and work conditions. So, option D is the correct choice as it includes personal and professional motivators.

Question 2

What factors affect the salaries for the heads of law enforcement agencies?
A) size of the community
B) the affluence of the community
C) the salary of the previous chief
D) all of the above

Accepted Answer

All of the above factors can affect the salaries for the heads of law enforcement agencies. The size of the community can impact the budget allocated to the department, while the affluence of the community can influence the resources and funding available. The previous chief's salary can also set a benchmark for future salaries within the department.

Question 3

What are the three Ps that police chiefs have to deal with?
A) pensions, problems, and pay
B) politicians, the public, and the press
C) policy, promises and promotions
D) none of the above

Accepted Answer

Police chiefs have to deal with politicians who may have different agendas and priorities when it comes to law enforcement, the public who they serve and protect, and the press who may report or influence public perception of their actions. Pensions, problems, pay, policy, promises, and promotions are important factors, but they are not the three Ps that police chiefs have to deal with on a regular basis.

Question 4

A philosophy is defined as:
A) a course of action
B) values, beliefs, and principles
C) interests and concerns
D) standards and guidelines

Accepted Answer

A philosophy is a set of values, beliefs, and principles that guide one's behavior and decision-making. While a philosophy may influence a course of action, it is not the same thing as a specific plan or strategy (choice A). It may include interests and concerns (choice C), but those are not the defining characteristics of a philosophy. It can provide standards and guidelines (choice D) but again, those are not the main components of a philosophy.

Question 5

According to the text, what should follow policies, decisions, practices, and procedures?
A) decisions
B) principles
C) policy manuals
D) commitment

Accepted Answer

The text states that principles should follow policies, decisions, practices, and procedures.

Question 6

According to the text, principles are best stated in:
A) a policy manual
B) memoranda
C) standard operating procedures
D) postings on the bulletin board

Accepted Answer

Principles are best stated in a policy manual because it provides a comprehensive and organized document that outlines the principles and guidelines of an organization. It serves as a reference tool for employees to understand their roles and responsibilities within the company. Memoranda, standard operating procedures, and postings on the bulletin board are useful for communicating specific information, but they do not provide a comprehensive overview of the organization's principles.

Question 7

According to the text, a few general principles are better than a long list, because:
A) it is easier to understand and adhere to a few
B) development of a long list could create conflict between principles
C) none of the above
D) both a and b

Accepted Answer

The text mentions that a few general principles are easier to understand and adhere to, and that a long list could create conflict between principles. Therefore, both options A and B are correct.

Question 8

To be successfully translated into results, principles must be reflected in:
A) daily decision making
B) actions and behaviors
C) actions and behaviors of the chief
D) all of the above

Accepted Answer

For principles to be successfully translated into results, they must be reflected in all aspects mentioned in options A, B, and C. This includes daily decision making, actions and behaviors of individuals at all levels within the organization, and the actions and behaviors of the chief or leader. Only when principles are consistently reflected in all levels of the organization can they truly be effective in producing desired results.

Question 9

Examples of how values, beliefs, and principles can be reflected in actions and behavior include:
A) Daily decision making, routine activities, standards, and policies and procedures
B) Policies and standards only
C) Routine activities only
D) Standards only

Accepted Answer

Values, beliefs, and principles can be reflected in daily decision making, routine activities, standards, and policies and procedures. These actions and behaviors are influenced by one's personal values and beliefs, as well as the values and beliefs of the organization or community they belong to. For example, a person who values honesty and integrity may make decisions and act in a way that reflects these values, such as being open and transparent in their communication and avoiding unethical behavior. Similarly, organizations may develop policies and procedures that reflect their mission, values, and beliefs, such as promoting diversity and inclusion or prioritizing customer satisfaction.

Question 10

The police leader's values and beliefs will be evaluated according to:
A) whether he or she believes in unions
B) how he or she makes decisions
C) how he or she makes assignments
D) how he or she determines promotability

Accepted Answer

The evaluation of the police leader's values and beliefs should focus on how he or she makes decisions. This will give insight into the leader's personal and professional ethics, which is an essential aspect of leadership. Evaluating the leader's beliefs on unions, assignments, and promotability may also be relevant but is not as critical for assessing the leader's values and beliefs.

Question 11

If a manager truly believes that that his or her employees are competent, he or she will:
A) keep control in his or her hands
B) insist that every action be approved by a supervisor
C) make decisions without any consultation with employees
D) allow employees to act on their own judgment

Accepted Answer

Allowing employees to act on their own judgment shows trust in their competence and enables them to take ownership of their work. This can lead to increased motivation and productivity, as well as a healthier work environment. In contrast, keeping control in the manager's hands or insisting on approval for every action may create unnecessary obstacles and stifle creativity and innovation. Making decisions without any consultation with employees can also lead to dissatisfaction and mistrust.

Question 12

Decisions that emphasize coordination as opposed to control and delegation or centralized decision making gives a clear message to department personnel that:
A) they are competent and trusted
B) they are willing to do the manager's job
C) the manager is detached and uninvolved
D) the manager is in over his or her head

Accepted Answer

Decisions that emphasize coordination over control and delegation indicate that the manager trusts the competence of their department personnel. This approach promotes teamwork and collaboration, which fosters a positive work environment and encourages employees to take ownership of their work. Option B is incorrect as it assumes that employees are trying to take over the manager's job, which is not the intention of coordination. Option C is incorrect as coordination requires the manager to be involved and communicate with their team. Option D is incorrect as coordination is a valid management approach and does not indicate that the manager is in over their head.

Question 13

Ethical standards for law enforcement:
A) govern professional standards
B) have been developed by the International Association of Chiefs of Police
C) both a and b
D) none of the above

Accepted Answer

Ethical standards for law enforcement govern professional behavior and have been developed by the International Association of Chiefs of Police. Therefore, both options a and b are correct.

Question 14

Moral standards pertain to right or wrong behavior, and
A) cannot be forced on subordinates
B) this is something the chief must try to guard against trying to control with written policies
C) both a and b
D) none of the above

Accepted Answer

Moral standards cannot be forced on subordinates, but it is important for the chief to try to uphold these standards and guard against trying to control them with written policies.

Question 15

A stated or written guide for action
A) is called a statement of purpose
B) is called a policy
C) should not be easily accessible
D) should cover any potential occurrence

Accepted Answer

A guide for action is called a policy. It is a set of guidelines or rules that provide direction on how to act in certain situations. Policies should be easily accessible and cover any potential occurrence. A statement of purpose, on the other hand, is a statement that describes the overall goal or objective of an organization.

Quiz 2: From Philosophy to Outcomes

What are the two general types of motivators?

What factors affect the salaries for the heads of law enforcement agencies?

What are the three Ps that police chiefs have to deal with?

A philosophy is defined as:

According to the text, what should follow policies, decisions, practices, and procedures?

According to the text, principles are best stated in:

According to the text, a few general principles are better than a long list, because:

To be successfully translated into results, principles must be reflected in:

Examples of how values, beliefs, and principles can be reflected in actions and behavior include:

The police leader's values and beliefs will be evaluated according to:

If a manager truly believes that that his or her employees are competent, he or she will:

Decisions that emphasize coordination as opposed to control and delegation or centralized decision making gives a clear message to department personnel that:

Ethical standards for law enforcement:

Moral standards pertain to right or wrong behavior, and

A stated or written guide for action