Which of the following sets of factors form part of the balanced scorecard framework for measuring performance? Please select all that apply.
A) The Innovation and Learning perspective
B) The customer perspective
C) The internal perspective
D) The growth perspective

Question

Quizplus · Accepted Answer

The balanced scorecard framework consists of four perspectives, including the Innovation and Learning perspective, the customer perspective, and the internal perspective. The growth perspective is not a part of the balanced scorecard framework.

Which of the Following Sets of Factors Form Part of the Balanced