You upgrade a client computer from Microsoft Windows NT workstation 4.0 to Windows XP Professional. After the upgrade, the user reports that his computer now starts with Display settings of 640 x 480 screen resolution and 16 colors. He is unable to change these display settings or select Windows XP themes. How should you fix this problem?
A)On the Color Management tab in the Advanced Display settings, add the color profile for the user's monitor.
B)Roll back the current video adapter driver to the previous Windows NT workstation 4.0 video adapter driver version.
C)Update the video adapter driver to support increased screen resolution and color depth.
D)Reseat the video adapter on the computer.

Question

Quizplus · Accepted Answer

To be able to use a higher screen resolution, color depth, and XP themes, you must update the video adapter driver.
Key Takeaway: In this scenario, the driver used for the video adapter worked fine when the OS was Windows NT 4.0. The driver may have been a version that is compatible with Windows NT 4.0, not Windows XP Professional. Hence, you should update this driver version to the one that is compatible with Windows XP Professional.

You Upgrade a Client Computer from Microsoft Windows NT Workstation