Karen's responsibilities include planning, implementing and controlling the personal selling function. Karen's job is most likely that of a:

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Karen's responsibility of planning, implementing and controlling the personal selling function indicates her role as a sales manager. Human resource managers are responsible for employee relations and talent management, marketing product managers oversee the development and launch of products, client services representatives handle client inquiries and concerns, and customer service agents typically handle customer complaints and support. None of these roles align with Karen's responsibilities.

Karen's Responsibilities Include Planning, Implementing and Controlling the Personal Selling