Why do salespeople need to possess effective communications skills?
A) so they can do a better job of asking for the order in an effective manner
B) so they are better able to identify buying needs and accurately convey solutions
C) so they are better able to communicate to others within the selling organization
D) so they have an advantage over their customer's knowledge of the solution

Question

Quizplus · Accepted Answer

Salespeople need effective communication skills to understand and identify the buying needs of their customers and accurately convey the solutions that meet those needs. Good communication skills enable them to build trust and credibility with customers, which ultimately leads to more sales. While options A, C, and D may be relevant, they are not the primary reasons why salespeople need effective communication skills.

Why Do Salespeople Need to Possess Effective Communications Skills