When handling questions in group presentations, the salesperson should be careful not to answer difficult questions too directly so as to keep the dialogue going and the mood positive.

Question

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Actually, the salesperson should aim to answer difficult questions as directly as possible to show their expertise and build trust with the audience. However, they should also be prepared to follow up with additional information or questions to keep the dialogue going and show interest in the audience's concerns. Keeping a positive mood is important, but avoiding direct answers to difficult questions is not the best approach.

When Handling Questions in Group Presentations, the Salesperson Should Be