Which of the following best summarizes the difference between the traditional sales process and the trust-based relational sales process?
A) Salespeople using the trust-based relational sales process spend more time prospecting for new business than those using the traditional sales process.
B) The traditional sales process focuses on getting the order, while the trust-based relational sales processes focuses on earning commitment after the sale.
C) Customer satisfaction levels tend to be higher for salespeople using the traditional sales process.
D) The trust-based relational sales process focuses on getting the order, while the traditional sales processes focuses on earning commitment after the sale.

Question

Quizplus · Accepted Answer

The traditional sales process is focused on getting the order, while the trust-based relational sales process is focused on building a relationship with the customer and earning their commitment after the sale. This means that the trust-based relational sales process is more focused on the long-term relationship with the customer, rather than just the immediate sale. Option A is incorrect as it is not necessarily true that trust-based relational sales process spend more time prospecting for new business. Option C is incorrect as customer satisfaction levels can vary between sales processes and is not a defining characteristic of either process. Option D is incorrect as it is the opposite of the correct answer.

Which of the Following Best Summarizes the Difference Between the Traditional