A long-standing mental health nursing tool may be used in an aggressive or violent situation. The use of verbal and physical expressions of empathy, alliance, and non-confrontational limit setting is known as:
A) de-escalation.
B) chemical restraint.
C) stress management.
D) emergency assistance programs.

Question

Quizplus · Accepted Answer

De-escalation is a long-standing mental health nursing tool. De-escalation is defined as "a gradual resolution of a potentially violent and/or aggressive situation through the use of verbal and physical expressions of empathy, alliance and non-confrontational limit setting that is based on respect" (Cowin et al., 2003, p. 65).

A Long-Standing Mental Health Nursing Tool May Be Used in an Aggressive