Question 1

Social loafing

Accepted Answer

Social loafing is indeed very similar to free-riding behavior, where an individual puts forth minimal effort in a group task as they believe their contribution won't be noticed or evaluated. This behavior is less likely when the task is involving and there is a sense of cohesiveness in the team. However, social loafing can be minimized by using some ground rules, open discussion of expectations, and peer feedback. Hence, all of the options are correct.

Question 2

Social facilitation

Accepted Answer

Social facilitation refers to the positive effect of the presence of others on individual performance, particularly on simple or well-learned tasks. This is considered a process gain because the individual's performance is enhanced by the presence of others.

Question 3

Characteristics of Groupthink include

Accepted Answer

All three characteristics (rationalization by the group, underestimation of disagreements, and unfavorable views of opponent groups) are present in groupthink.

Question 4

Groupthink

Accepted Answer

Groupthink has some empirical support but also has criticism. While it can lead to more cohesive groups and agreements, it can also stifle creativity and lead to poor decision-making. Therefore, it is important to be aware of the potential downsides of groupthink and take steps to mitigate them. The other options are incorrect: A is false as brainstorming and groupthink are two distinctly different concepts; C is false as group cohesion can contribute to groupthink; and D is false as groupthink is more likely in smaller rather than larger groups.

Question 5

Roles and leadership can be understood as

Accepted Answer

Roles and leadership are forms of coordination within a group that help establish order and structure. They facilitate communication and decision-making, and ensure that tasks are delegated and completed effectively. They are dynamic factors that contribute to the functioning of a group.

Question 6

Which leadership theory has been applied to leadership in racially or gender diverse work environments?

Accepted Answer

LMX (leader-member exchange) theory has been applied extensively in research on leadership in racially and gender diverse work environments. This theory emphasizes the importance of the quality of the relationship between the leader and each individual follower, recognizing that leaders may have different relationships with different followers. This approach has been found to be particularly relevant for understanding how leaders interact with and support followers in diverse work environments. The Leader Behavior Approach and Leadership Style theories do not specifically focus on diversity in the workplace, and are less commonly applied in this context.

Question 7

To lead successfully in socially diverse contexts, leaders

Accepted Answer

To lead successfully in socially diverse contexts, leaders should develop understanding of their own identity as a leader, be aware that demographic differences may intersect with other differences, and understand the costs of mismanaging or ignoring diversity. Therefore, the best answer is D, which includes all three options.

Question 8

Conflict management, interpersonal communication, feedback-seeking, and role modeling are

Accepted Answer

These are skills crucial for leading effectively in a diverse environment, as they help in managing differences, facilitating clear and respectful communication, encouraging constructive feedback, and setting positive examples for others to follow.

Question 9

What can we learn from the Orpheus Chamber Orchestra and successful musical ensembles?

Accepted Answer

Successful musical ensembles like the Orpheus Chamber Orchestra demonstrate the value of diversity and skill in managing it, as they thrive on the unique contributions of each member and the collaborative effort to create harmonious music without a traditional conductor.

Question 10

According to Hackman, the characteristics of effective teams include all of these except

Accepted Answer

Hackman states that conflict can be beneficial if it is managed effectively and used to generate new ideas and solutions. Therefore, lack of conflict is not a characteristic of effective teams according to Hackman. The other three characteristics - productive output, learning and fulfillment of group members, and growth as a team - are all mentioned as important factors in determining team effectiveness.

Question 11

In order to be effective, a team should have

Accepted Answer

All three options are essential for an effective team. A collective task gives the team direction and purpose, clear membership ensures that everyone knows who is on the team and what role they play, and an authority structure helps to maintain order and direction. Motivation is important to keep team members engaged and committed to the task, and a team's composition, norms, and design all play a crucial role in facilitating success by creating an environment that is conducive to working together effectively. Therefore, all of the choices are necessary for a team to be effective.

Question 12

What is the difference between group structure and group process? Illustrate each with an example that is relevant to the management of diversity and inclusion.

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Question 13

Explain the main concepts in Systems Theory and illustrate each concept with an example relevant to the management of diversity and inclusion.

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Question 14

In the Steiner GPM, actual productivity of a team may fall short of potential productivity. Give two examples of how that might happen with a team that is internally diverse.

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Question 15

Mannix and Neale recommend considering organizational context, underlying team processes, and the understanding and measurement of diversity for anyone working with a diverse team. Give examples of any two of these factors.

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Question 16

Mannix and Neale make three recommendations for managing diversity in teams. List these three recommendations.

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Question 17

What are some good reasons for assigning a job to a team rather than an individual? List any three reasons.

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Question 18

From the perspective of the GPM, what happens to group productivity as group size increases?

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Question 19

Researchers have suggested several ways of describing task types. Choose any one of these and explain how type of task might impact the effect of internal diversity on a team's productivity.

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Question 20

What is brainstorming and what are its usual effects on a group's generation of ideas?

Accepted Answer

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Quiz 8: Making the Most of Diversity in Teams