Your friend just broke up with her significant other and is feeling very upset. She calls you and starts to talk about what went wrong. You do your best to comfort her and listen to what she has to say. You're practicing _________ listening.
A) informative
B) relational
C) critical
D) appreciative
E) artistic

Question

Quizplus · Accepted Answer

Relational listening is focused on building and maintaining relationships. In this scenario, the friend is upset and needs someone to listen and provide emotional support. By listening and showing empathy and support, the listener is practicing relational listening. Informative listening is focused on gathering information, critical listening involves analyzing and evaluating information, appreciative listening is focused on enjoying and being open to new experiences, and artistic listening is focused on the aesthetic qualities of sound.

Your Friend Just Broke Up with Her Significant Other and Is